Returns & Exchanges

We want you to love your brighter smile, which is why we offer a 60-day Money Back Guarantee on all our teeth whitening products. If you are not completely satisfied with your results, simply return the containers—even if they are empty—for a full refund of the purchase price, less shipping and handling.

1

Contact Customer Care

Reach out to our support team via phone or email within 60 days of receiving your order to obtain a Return Merchandise Authorization (RMA) number.

2

Package Your Items

Securely pack your Smileactives products, including both used and unused portions, in their original packaging or a sturdy shipping box.

3

Label and Ship

Clearly write your RMA number on the outside of the package and mail it to our processing center using a traceable shipping method of your choice.

4

Receive Your Refund

Once our warehouse receives and inspects your return, we will process a refund to your original payment method within 7 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing